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Troubleshooting Guide
Algae growth
Possible Causes: Low sanitizer levels.
Solutions: Shock the water. Brush the pool walls. Run the filter for a 24-hour period to increase distribution of sanitizer. Add an algaecide.
Cloudy water
Possible Causes: High calcium hardness levels High total alkalinity levels High pH levels High TDS levels Algae growth Low sanitizer levels Rain High swimmer load Pets.
Solutions: Test all chemical levels and make the appropriate adjustments.
Colored water
Possible Causes: For green or blue green|high pH levels For brown to red-overall water imbalance.
Solutions: For green or blue green-Test the pH level and make the appropriate adjustments. For brown to red-Test pH, total alkalinity and calcium hardness levels. If necessary, drain all or part of the water and refill with fresh water.
Corrosion
Possible Causes: Low pH levels Low total alkalinity levels.
Solutions: Test pH and total alkalinity levels, make appropriate adjustments and consult a professional service technician or your pool supply store for more information.
Etched plaster
Possible Causes: Low pH levels Low total alkalinity levels.
Solutions: Test pH and total alkalinity levels, appropriate adjustments and consult a professional service technician or your pool supply store for more information.
pH bounce
Possible Causes: Low total alkalinity levels.
Solutions: Test total alkalinity levels and make the appropriate adjustments.
pH resistance
Possible Causes: High total alkalinity levels.
Solutions: Test total alkalinity levels and make the appropriate adjustments.
Poor sanitizer efficiency
Possible Causes: High pH levels High total alkalinity levels.
Solutions: Test pH and total alkalinity levels and make the appropriate adjustments.
Scale formation
Possible Causes: High pH levels High total alkalinity levels High TDS levels High calcium hardness levels.
Solutions: Test pH and total alkalinity levels and make the appropriate adjustments. If necessary, have a pool professional drain the pool, scrub down the walls and refill with fresh water.
Skin and eye irritation
Possible Causes: Low or high pH levels Low or high total alkalinity levels Low sanitizer levels.
Solutions: Test pH and total alkalinity levels and make the appropriate adjustments. Sanitizer levels and, if extremely low, shock the pool water.
Stains
Possible Causes: Low pH levels Low total alkalinity levels High TDS levels.
Solutions: Test pH and total levels and make the appropriate adjustments. If necessary, have a professional drain the pool, scrub down the walls and refill with fresh water. Consult with a professional service technician or a pool retailer for more information.